Skills & Competencies for Systems Administrator II
Systems Administrator II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Systems Administrator II
Maintains and supports the integrity of the operating system environment and various computer systems.
JOB RESPONSIBILITIES for Systems Administrator II
Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Acquires, installs, and tests system software upgrades and computer components. Configures software and resolves technical problems. Maintains documentation of IT infrastructure and troubleshooting procedures.
Systems Administrator II SALARY RANGE
BASE 50%
$90,599
TOTAL 50%
$93,080
Job Level
P02
Job Code
IT10000135
Education/Degree
Bachelor's Degree
Reports To
Manager
Systems Administrator II Skills and Competencies List
12 general skills or competencies (Job family competencies) for Systems Administrator II
1
Job Family Competencies –
Technical Support
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
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Level 2 Behaviors
(Light Experience)
Gathers customer data, such as problem descriptions and network details for prompt technical support.
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Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
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Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
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2
Job Family Competencies –
Disaster Recovery
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the concept, definition, and related terms in disaster recovery.
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Level 2 Behaviors
(Light Experience)
Documents issues that arise during disaster recovery testing to ensure execution of appropriate remediation plan.
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Level 3 Behaviors
(Moderate Experience)
Executes testing processes to validate the effectiveness of disaster recovery plans.
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Level 4 Behaviors
(Extensive Experience)
Defines a communication plan for disaster events to ensure awareness of all stakeholders across our organization.
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Level 5 Behaviors
(Mastery)
Defines data recovery and protection strategies to target the prevention of cybercrime and security breaches.
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3
Systems Administrator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Systems Administrator II
Proficiency Level - 4
5
Competency for -
Systems Administrator II
Proficiency Level - 5
6 soft skills or competencies (core competencies) for Systems Administrator II
1
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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2
Core Competencies –
Time Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of prioritization methods used to manage and save time in the workplace.
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Level 2 Behaviors
(Light Experience)
Applies principles, habits, and skills in organizing schedules to manage time productively.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates a willingness to abandon tasks or projects that prove to be of little value to the business.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to develop our employees' understanding of time demand and management.
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Level 5 Behaviors
(Mastery)
Designs tools to efficiently organize and keep track of tasks in progress to boost productivity.
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3
Systems Administrator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Systems Administrator II
Proficiency Level - 4
5
Competency for -
Systems Administrator II
Proficiency Level - 5
Summary of Systems Administrator II skills and competencies
There are 0 hard skills for Systems Administrator II.
12 general skills for Systems Administrator II, Technical Support, Disaster Recovery, IT Environment, etc.
6 soft skills for Systems Administrator II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Administrator II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.
12 general skills for Systems Administrator II, Technical Support, Disaster Recovery, IT Environment, etc.
6 soft skills for Systems Administrator II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Administrator II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.
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